Fixing Word: Resolving Random Document Format Conversion Issue

Original text:

Hello, I have a problem that I need your help to solve. The issue is about the formatting of my text document. Specifically, every time I save or open a file, it changes from one format to another.

I'm using Microsoft Word on Windows and Mac OS for the past few months now but there's this weird bug making me frustrated. When I attempt to save documents in various formats like docx, txt, or pdf, they all up being saved as .doc files instead of their initial choice.

This makes working with different software difficult because not every program recognizes these unexpected file types. Moreover, it impacts my backups and sharing process since the format inconsistency can cause issues when trying to transfer them.

I've tried resetting Word's settings but unfortunately, that didn't solve anything. I'm seeking a solution where files are saved in their chosen format instead of converting randomly between formats. Can you please guide me on how to fix this problem?

Sincerely,

Your Name

Rounded text:

Dear Support Team,

I am reaching out for assistance with an issue plaguing my workflow involving Microsoft Word document formatting inconsistencies across platforms and file types.

Over the past few months, I've been using Microsoft Word applications on both Windows and Mac OS, but I've encountered a peculiar bug that's causing me significant frustration. Whenever I attempt to save or open documents in various formats such as .docx, .txt, or .pdf, they invariably up being saved as .doc files instead of adhering to my initial selection.

This issue significantly hinders the compatibility and interchangeability of these files across different software programs since not all recognize the unexpected file types. Furthermore, this inconsistency complicates my backup processes and file sharing efforts due to potential incompatibilities during transfer.

Despite attempting a solution by resetting Word's settings, I have unfortunately found no resolution thus far. My hope is that you might guide me towards implementing a fix where documents are saved precisely in their chosen format without being converted randomly between formats. Could you guidance on how to resolve this problem?

Sincerely,

Your Name
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